Privacy Policy

Yellow Tail by Puggles

At Yellow Tail by Puggles, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

By using our website or services, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following types of information when you use our website or contact us:

Personal Information

  • Name

  • Email address

  • Phone number

  • Booking or enquiry details

  • Special requests shared voluntarily (e.g., stay preferences)

Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Date and time of visits

This information helps us improve our website experience and services.


2. How We Use Your Information

We use the information collected for the following purposes:

  • To respond to enquiries and booking requests

  • To process reservations and provide guest services

  • To communicate important updates related to your stay

  • To improve our website, services, and guest experience

  • For internal record keeping and analytics

  • To comply with legal or regulatory requirements

We do not sell, rent, or trade your personal data to third parties.


3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience. Cookies help us understand how visitors use our site and allow us to improve functionality and performance.

You can choose to disable cookies through your browser settings. Please note that doing so may affect certain features of the website.


4. Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we continuously review and improve our practices.


5. Sharing of Information

We may share your information only in the following limited circumstances:

  • With trusted service providers (such as booking platforms or payment processors) strictly for operational purposes

  • When required by law or legal authorities

  • To protect the rights, property, or safety of our guests, staff, or business

All third parties are expected to maintain confidentiality and data protection standards.


6. Third-Party Links

Our website may contain links to third-party websites or services. Yellow Tail by Puggles is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.


7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.


8. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for communications, where applicable

To exercise these rights, please contact us using the details below.


9. Updates to This Privacy Policy

Yellow Tail by Puggles reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.

We encourage you to review this policy periodically.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Email: pugglesresorts0@gmail.com
Phone: +91 92581 91523